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🗣️ The $81B argument rule
How Brian Chesky (CEO, Airbnb) combats altercations
Dyani Janga
January 11, 2025
Us as humans have this ego… most of us don’t like being wrong.
This results in people lying/exaggerating in arguments which could simply make things worse than they already were and ruin relationships.
Brian Chesky—CEO of Airbnb—made a rule to combat this in his company.
đź“ť The Rule
Winning an argument is never more important than keeping the relationship.
If you start a company, you’re gonna have to debate all of the time.
With customers, employees, partners, etc.
Arguments are mostly usually healthy debates turned into heated moments, sparked by outside events (think personal life). They rarely come from bad intentions.
But what happens after those debates? Do you continue having a healthy relationship with the other person, or will there be resentment because the debate turned into an argument?
That’s why this rule is so important.
Winning an argument means nothing if it ruins your relationship.
I could think of zero things you gain from arguing, but dozens of things you could lose from arguing.
Customers stop buying
Employees leave
Partners resent you
👞 Today’s Action Step:
Look back on some altercations you’ve been through—where have they brought you? Did they help you along your journey, did you get paid from winning, or did you lose energy & time?
📖 Today’s Book Bit
Ryan Holiday
The moment we let ego distract us, we lose the clarity needed to succeed.
Book: Ego Is The Enemy
When the ego distracts you, it’s like cloth being pulled over your eyes. You can’t see anything, you’re just moving.
It takes your body over, kills your mood, and makes you say stupid things.
Resist the ego!
🚿 Today’s Shower Thought
You either come to realise what an idiot you used to be, or you remain as that idiot.
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